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Guest house · Hanoi · Ha Noi Municipality

Hanoi Sofia Hotel

A 3-star stay in the heart of Hoan Kiem, known for spacious rooms and a staff that goes out of its way to help.

  • Central Hoan Kiem location
  • Rooms rated 8.8 for comfort
  • Staff rated 9.4 for service
8.6 Great 1017 reviews Booking.com 8.6 · 1017 reviews

About

Hanoi Sofia Hotel

Hanoi Sofia Hotel sits on Hang Ga Street in the very centre of Hoan Kiem, surrounded by Vietnamese craft shops and casual bars. The hotel is a 25-minute walk from Hanoi Botanical Garden and just a short stroll from Hoan Kiem Lake and the night market. With 3 stars, it keeps things straightforward: a 24-hour reception, currency exchange, and a range of practical services like laundry, tours, and an airport shuttle.

The 1017 guest reviews give an overall rating of 8.6, with particularly high marks for staff (9.4) and general atmosphere (9.4). Rooms are rated 8.8, with guests consistently mentioning how spacious and clean they are, and how comfortable the beds are. Breakfast gets frequent praise for its wide choice of Western and Vietnamese options — including fresh rolls and jam.

  • Non-smoking rooms
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

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Strengths

5 reasons to book
  • Central Hoan Kiem location — Right on Hang Ga Street, steps from the night market and a short walk to Hoan Kiem Lake. Craft shops and casual bars are on the doorstep.
  • Spacious, comfortable rooms — Guests repeatedly note the large rooms, very big beds, and daily cleaning. The rooms are rated 8.8 overall.
  • Staff go the extra mile — With a staff rating of 9.4, guests mention early check-in, help with taxis, and even retrieving lost items.
  • Breakfast with local and Western options — The buffet is described as 'awesome' and 'delicious', with fresh rolls, jam, and a variety of Vietnamese and Western dishes.
  • Good value for the class — Rated 8.5 for value, with guests calling rooms 'affordable' and 'all the basics covered' at this price point.

Worth weighing

4 to weigh
  • No pets allowed — If you're travelling with an animal, this hotel isn't an option — the policy is no pets.
  • Check-in starts at 14:00 — The check-in window is 14:00 to 23:59, so if you arrive early you'll need to wait or ask for early check-in (which some guests did receive).
  • No parking listed — The property doesn't appear to offer parking — in the Old Quarter, you'll likely rely on taxis or the airport shuttle.
  • Street-level noise potential — Being in the heart of the Old Quarter near the night market means the area can be lively and busy, which may not suit light sleepers.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Family Room

  • 2 Single beds or 1 Queen-size bed,2 Single beds

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Lift
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • VIP check-in/ -out
  • Luggage storage
  • Locker room
  • Currency exchange
  • ATM/Cash machine
  • 24-hour security
  • Key access

Food & Drink

  • Room service
  • Tea and coffee facilities
  • Electric kettle
  • Mini-bar

Services

  • Laundry
  • Dry cleaning
  • Housekeeping
  • Tours/Ticket assistance
  • Paid airport shuttle

Room Comfort

  • Air conditioning
  • Sitting area
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Parquet floor

Wellness

  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Internet

  • Free Wi-Fi in rooms

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.6
Great 1017 reviews

Guest-rated 8.6/10 from 1,017 reviews

Booking.com · 8.6 · 1017 reviews
8.6Verified guest

“We had a thoroughly enjoyable stay and would recommend it. The hotel was ideal and clean, exactly as described, with efficient staff and an unbeatable location next to the night market. The rooms were huge and tidy, and the beds were very big. The location was close enough to Hoan Kiem Lake, the centre of Hanoi, and the night markets.”

8.6Verified guest

“An affordable room with all the basics covered. I had a shower, hairdryer, and even a bidet, which was a nice surprise.”

8.6Verified guest

“Fairly clean and ideal hotel with a perfect location in the centre of Hanoi, just what I needed. The staff helped with early check-in and arranging a taxi. The property was right by attractions as well as bars, and close to airport shuttle services.”

8.6Verified guest

“Good, brilliant location. There's the Real Kangaroo Cafe about 300 metres away. The breakfasts are good, with jam and a choice of Western or Vietnamese food.”

8.6Verified guest

“The breakfast here is awesome — they have a variety of options to choose from. I thought the food was really good!”

8.6Verified guest

“The rooms are amazing, clean, and the beds are incredibly comfortable, ensuring a good night's sleep.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Night market: The famous night market is right next door, making it easy to step out for street food, souvenirs, and local crafts.

Hoan Kiem Lake: A short walk from the hotel, the lake and its surrounding park are a peaceful escape from the Old Quarter's bustle.

Hanoi Botanical Garden: A 25-minute walk takes you to this shaded park, ideal for a stroll or a break from the city noise.

95B Hang Ga Street, Hoan Kiem District, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
12 rooms

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in is from 14:00 to 23:59, and check-out is by 12:00. Some guests mention that early check-in was available upon request, but this is not guaranteed.

Is parking available at the hotel?

The hotel does not list parking as an amenity. Given its central Old Quarter location, you'll likely need to use taxis or the airport shuttle.

Are pets allowed?

No, pets are not allowed at Hanoi Sofia Hotel.

Does the hotel provide breakfast?

Yes, guests frequently praise the breakfast, noting a wide variety of Western and Vietnamese options, including fresh rolls and jam. Some room rates include breakfast.

Is there an airport shuttle?

Yes, the hotel offers a paid airport shuttle service. Guests have mentioned the staff can help arrange taxi or shuttle transfers.

What amenities are in the rooms?

Rooms come with air conditioning, a mini-bar, tea and coffee facilities, an electric kettle, a flat-screen TV, and free Wi-Fi. Some rooms also feature a bidet and walk-in shower.

The bottom line

Hanoi Sofia Hotel earns its strong 8.6 rating with genuinely helpful staff, rooms that are larger than expected, and a location that puts you in the middle of Hanoi's old town. It's a reliable pick for travellers who want comfort and convenience without paying for frills — just note the practical limitations on pets and parking.

8.6Based on 1017 guest reviews, with staff and rooms scoring above the 8.1 area average.

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